Navigating the minefield: dealing with complaints, litigation and the media

Our DIPC network and development programme offers RCPath CPD accredited one-day events that provide information, guidance and training around HCAIs and a chance to network with key IPC professionals. We welcome current or aspiring DIPCs and Deputy DIPCs, or those in a similar role irrespective of professional background. 

 

09:30 – 09:35

Welcome and opening remarks

 

Elisabeth Ridgway, Chair

       

09:35 – 10:05

Investigating and responding to a complaint

 

Nick Deal, Barrister and Subject Matter Expert at Bond Solon Training

       

10:05 – 10:50

Workshop part 1: Preparing for an appearance in court

 

Nick Deal, Barrister and Subject Matter Expert at Bond Solon Training

       

10:50 – 11:10

Coffee break

   
       

11:10 – 11:40

Workshop part 2: Preparing for an appearance in court

 

Nick Deal, Barrister and Subject Matter Expert at Bond Solon Training

       

11:40 - 12:10

A duty of candour: The opposite of spin

 

Robert Wheeler, Associate Medical Director, Department of Clinical Law, University Hospital of Southampton

       

12:10 – 13:00

Lunch break

   
       

13:00 – 13:30

A coroner’s perspective – essential knowledge for the non-expert witness

 

Karen Harrold, Assistant Coroner, Hampshire & Judicial Review Secretary, Coroners Society of England and Wales

       

13:30 – 14:00

Taking a pragmatic approach to
the management of risk

 

Elaine Cloutman Green, Consultant Clinical Scientist (Infection Control Doctor) Great Ormond Street Hospital, 

       

14:00 – 14:30

Exploring the cost of HCAI litigation

  Michelle Stafford, Safety and Learning Lead, NHS Resolution
       

14:30 – 15:00

Coffee break

   
       

15:00 – 16:30

Workshop: Dealing with the media

 

Kati Whitaker, Freelance broadcast journalist